The Kirloskar group was founded in the year 1888 by the late Mr. Laxmanrao Kirloskar and has a rich engineering heritage of more than 120 years. Over more than a century, Kirloskar brand has earned customer confidence for reliability of its products and services.
Kirloskar Group has been active in the Middle East and Africa since the 1960s. A need was continuously felt to establish an identity in the region, which would be close to the end customers as well as the channel partners in the region. Kirloskar Middle East FZE (KMEF) was founded in November 1996 with the objective of further improving response to customers’ requirements.
During the past 15 years, KMEF has developed an impressive set-up for marketing and after sales service. KMEF carries stock of Diesel Engines, Generating sets and Refrigeration Compressors as well as Spare parts at Ajman warehouse. The stocks are utilized by channel partners to meet urgent delivery requirements. It also reduces their transaction costs. Some products are also sold directly to end users. This helps KMEF to be aligned with the market realities.
KMEF is now expanding operations to include packaging of Compressor Engineered Sets and Pumpsets in UAE. Also new products are being introduced such as Refrigeration Systems, Gas Compressor Packages, Centrifugal and Screw Chillers etc.
KMEF caters to its markets and customers through a well established network of close to 50 channel partners in the MENA region. The wider market coverage has enabled us to garner a portion of the vast potential of the MENA region. KMEF had achieved business turnover of USD 2 mn in 1997 which has now crossed USD 30 million. During this period, KMEF has also expended the customer base through quick response, proactive approach and effective after sales service.
In addition to the high performance products, KMEF attributes its success to following strategic parameters –
- Motivated and focused team of competent product specialists.
- Warehouse : A modern warehouse to provide ex-stock deliveries.
- After Sales Service Setup : Team of competent service personnel and spare parts set-up established at KMEF to provide effective service.
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Project Sales : KMEF is geared up to handle tenders and project business on behalf of Kirloskar Group.
KMEF is endeavoring to adopt the best business practices. It was awarded the coveted ISO 9001:2008 and ISO 14001:2008 certifications in 2011.